General information
Frequently Asked Questions
How often does the unit update? The unit updates the location every 5 minutes
Frequently Asked Questions
Is it a real-time tracking GPS system? Yes, it is a real-time GPS tracking system.
Frequently Asked Questions
Who can I contact if I need help with my ELD? We have 24/7 customer support available to our customers! With our around-the-clock support, we’re available when you need us most. Call us at (888) 228-4460 or email us at support@help24.us.
Frequently Asked Questions
Will the ELD Mandate be repealed? As of December 2019, the ELD Mandate has been finalized. For those non-compliant with the regulations, they may be at risk of receiving violations by DOT officers.
Frequently Asked Questions
How will I know if I’m exempt from the ELD Mandate? The current rules do not differ much from the previous ones—if you’re a short-haul or local driver, you weren’t filling out any logs, so you’re still exempt from needing an ELD. Other exemptions include vehicles made before 2000 and those classified as drive-away or …
Frequently Asked Questions
Is your ELD FMCSA certified? In compliance with the FMCSA’s ELD Mandate, our ELD Compliance Solution was registered and certified by the FMCSA.
